About Us - Service Point of Technology

About Service Point of Technology

At Service Point of Technology, we're your dedicated tech support company based in Philadelphia. We provide reliable and affordable computer tech support to both residents and businesses throughout the Philadelphia area and its surrounding communities.

Our journey began in 2019 when our founder, Kevin Haughton, officially established Engineer Tech Solutions. Kevin's lifelong passion for technology and a genuine desire to help people with their Technology needs were the driving forces behind his work. Amazingly, his experience in providing tech support dates back to 2005, when Kevin was just 13 years old! With extensive knowledge in Systems, Networking, Server, and Cyber Security, it was this ambition and love for technology that inspired him to create Engineer Tech Solutions into what is now Service Point of Technology. We're proud to bring that same dedication, expertise & experience to every service we provide, ensuring you get the support you need at a price you'll appreciate.

Residential Services

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Computer Repair & Troubleshooting:

From slow performance to mysterious error messages, we diagnose and fix a wide range of computer issues for both PCs and Macs.

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Virus & Malware Removal:

We'll expertly clean your system, remove harmful software, and provide advice on how to stay protected.

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Home Network Setup & Troubleshooting:

Get your Wi-Fi running smoothly, set up smart home devices, and resolve connectivity issues.

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Data Recovery & Backup:

Lost important files? We'll do our best to recover them and help you establish reliable backup solutions to prevent future data loss.

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Software Installation & Support:

Need help installing new software or getting familiar with an application? We're here to assist.

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Device Setup & Configuration:

From printers to new laptops, we'll help you set up and configure your devices correctly.

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General Tech Advice & Consultations:

Have questions about buying new tech or upgrading your current setup? We offer clear, jargon-free advice.

For Residential Clients: Your Personal Tech Experts Experiencing computer glitches at home? We've got you covered with convenient and effective in-home tech support.

Commercial Services

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IT System Monitoring & Maintenance:

Proactive monitoring to identify and resolve potential issues before they impact your business, minimizing downtime.

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Network Design & Implementation

We design, set up, and manage secure and efficient networks that support your business goals.

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Server Setup & Administration:

Expert configuration and ongoing management of your critical servers to ensure optimal performance and reliability.

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Cybersecurity Solutions:

Comprehensive security measures, including firewall management, antivirus deployment, data encryption, and employee training to protect your business from evolving threats.

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Data Backup & Disaster Recovery:

Robust strategies and solutions to protect your valuable business data and ensure rapid recovery in case of an unforeseen event.

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Cloud Services Integration & Management:

Assistance with migrating to and managing cloud-based solutions for increased flexibility and efficiency.

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Help Desk Support:

Prompt and professional technical assistance for your employees, ensuring their productivity is maximized.

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IT Consulting & Strategic Planning:

We work with you to develop long-term IT strategies that align with your business objectives and budget.

For Commercial Clients: Your Trusted Managed Service Provider (MSP) Partner For businesses, technology isn't just convenient – it's critical. We offer robust commercial services designed to keep your operations running smoothly and securely, acting as your reliable Managed Service Provider (MSP) partner.